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BE SAFE

Princesa Yaiza Suite Hotel Resort

Offer valid for stays:

From 01-06-2020 To 31-12-2020

WE REALLY CARE ABOUT YOU

For PY Hotels and Resorts, taking care of our guests and our employees is and will be our main goal. That is why we have implemented new health and safety protocols 

 

OUR STAFF

All our staff will be specifically trained in hygiene standards

They will be protected at all times, having the necessary equipment to carry out their work with all the sanitary guarantees

 

NEW STANDARDS

Digitization of all hotel documents to ensure accessibility at any time

Pre-check in to devote the entire time for a personalized attention to the guest

Express Check out to make the hotel departure more comfortable

Paperless invoice shipping via e-mail

Online Guest Service to solve any doubts during the stay

24 hours private health care in the hotel / extra cost /

Possibility of the COVID test through a concerted medical center / extra cost /

Strict control and disinfection of all goods entering the hotel

Specific contingency plan to apply in COVID19 detection cases

Personal protection equipments available for the guests

 

ROOMS

Cleaning and disinfection of rooms with approved sanitary products, paying special attention to most used elements

Removing decorative and non-essential elements

Our service will be customized by the guest... luxury will be based on our service

Room will be cleaned when it is unoccupied

New amenities selection including hydroalcoholic gel

Linen washing will be carried out following the recommended time and temperature instructions to ensure disinfection

 

COMMON AREAS

Hydroalcoholic gel dispensers (mandatory use in all restaurants and bars)

New cleaning protocols to ensure disinfection of most used elements

Recommended routes of circulation and visual cues will be established to remember the social distance between people

Screens in areas where minimum safety distance cannot be guaranteed

 

POOLS AND SOLARIUMS

Separation between sunbeds to maintain the recommended safety distance

Daily disinfection of sunbeds, mats and solarium

Water quality control following strict protocols set by Health Department

 

ENTERTAINMENT

Implementation of new protocols to ensure hygiene and social distance

New ways to encourage our guests... equally entertaining!!

 

RESTAURANTES

Capacity control and table separation

Buffets assisted by our staff

Adequacy of opening hours

Digital menus

The washing of crockery, glassware and cutlery will be carried out under a protocol that ensures its hygiene and will be protected until handled by the guest

Restaurant booking via online or through our Guest Experience Center

 

DOWNLOAD THE PROGRAM

 

  • In compliance with the current regulations related to the POST-COVID19 standards and the hygienic-sanitary guarantee that we offer our clients, some of our facilities may not be operational. Always offering quality alternatives to our distinguished clients, without prejudice to our traditional service standards.

Discount of 100
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